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Dynamics 365 Customer Service Enterprise (NCE)
Dynamics 365 Customer Service Enterprise (NCE): Optimize your customer service In today's business world, efficient and responsive customer service is critical to success. Dynamics 365 Customer Service Enterprise (NCE) provides companies with a powerful platform to take customer service to the next level. This comprehensive solution uses AI-powered tools and integrated features to transform your service processes, increase employee productivity and maximize customer satisfaction. Advantages of Dynamics 365 Customer Service Enterprise (NCE) Efficient problem resolution: Use Copilot in Dynamics 365 to quickly diagnose and resolve issues and create customized responses for your customers. Optimized agent support: Improve your agents' workflows with features such as viewpoint analysis, automatic translations and AI-powered knowledge articles. Increased first call resolution rate: Increase the number of successfully resolved queries on first contact with AI-based routing that routes queries to the most appropriate agent. Integration and collaboration: Connect experts who have solved similar cases and enable efficient collaboration via Microsoft Teams. Self-service options for your customers Real-time issue resolution: Deploy AI-driven, conversational bots to resolve customer issues in real time. Automated interactions: Accelerate problem resolution with human-like, generative AI-powered voice responses. Increased productivity: Automate routine tasks and complex transactions to reduce your agents' workload. Community portals: Promote knowledge sharing and collaboration through personalized portals for customers and employees. Optimization of service processes Omnichannel Insights: Access a centralized dashboard that brings together AI-driven analytics and KPIs for all channels. Trend and performance analysis: Recognize new trends and identify opportunities for improvement in support processes and interactions Automation of processes: Replace manual workflows with more than 1,000 pre-built flows and custom data connectors. Predictive planning: Use forecasting reports to plan staffing needs based on seasonality and call volumes. Cost efficiency: Reduce operating costs by leveraging existing features and integrating with other business applications. Reach customers via preferred channels Scalable phone systems: Quickly set up phone systems on a Microsoft-managed platform that enables reliable customer support. Multi-channel support: Provide fast service via email, SMS, social networks or virtual assistants - wherever your customers are. Real-time translation: Communicate effectively in your customers' language thanks to integrated real-time translations. Emotion recognition and routing: Route customer inquiries to the right agent based on their emotions and needs. Comparison table Features Dynamics 365 Customer Service Dynamics 365 Customer Service Enterprise Dynamics 365 Customer Service Premium Case management ✔️ ✔️ ✔️ Knowledge management (including knowledge creation) ✔️ ✔️ ✔️ Microsoft 365 interoperability ✔️ ✔️ ✔️ Unlimited number of named users ✔️ ✔️ ✔️ Leads (creation only) ✔️ ✔️ ✔️ Microsoft Power BI ✔️ ✔️ ✔️ Microsoft Teams integration ✔️ ✔️ Copilot in Dynamics 365 Customer Service ✔️ ✔️ Embedded intelligence ✔️ ✔️ Multi-session support ✔️ ✔️ Unified routing ✔️ ✔️ Analysis and KPI reports ✔️ ✔️ Forecasting and scheduling ✔️ ✔️ Portals ✔️ ✔️ Custom applications (Microsoft Power Apps) ✔️ ✔️ Workflow automation (Microsoft Power Automate) ✔️ ✔️ Dynamics 365 Contact Center ✔️ Self-service chatbots and IVR ✔️ Live and persistent chat via messaging and social channels ✔️ Voice channel with inbound routing, call summarization and outbound calls ✔️
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Dynamics 365 Customer Service Professional (NCE)
Dynamics 365 Customer Service Professional (NCE) (CFQ7TTC0LFNK:0001)
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Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE)
Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE) (CFQ7TTC0LFDZ:0003)
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Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (NCE)
Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (NCE) (CFQ7TTC0LFNK:0003)
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Avanquest Fix-It Utilities 14
Avanquest Fix-It Utilities 14 Tired of being hindered in your work? Then put an end to it: with Fix-It UtilitiesTM 14. Call up the system diagnostics with one click, repair problems detected on your PC and get your computer up and running again as quickly as on the first day! Diagnose and repair problems one step at a time Automatic optimization of your computer's performance No more glitches and system crashes Repair and maintenance of the registry Real-time system reports NEW! Internet browser cleaning NEW! 400% faster registry repair NEW! Correction of invalid shortcuts NEW! System Dashboard Welcome to the world of Fix-It Utilities 14 . With this new version, the famously reliable software has taken a big leap forward. Of course, as before, the program guarantees that your computer works like new at all times , but the workflows have been rethought in every detail and now offer a simplified and more intuitive user experience. This completely redesigned version also includes important new features (in particular a patent-pending technology), new graphical functions, revised tool categories, website navigation functions, etc. You will be impressed by the performance and professionalism of Fix-It 14 . Features Fix-It Utilities 14 is the ideal solution for computer repair and maintenance in one program. With Fix-It Utilities 14 you can check your PC with a single click using complete diagnostic tests. Your computer will perform as it did on day one! Why is Fix-It Utilities 14 so incomparable? The answer is simple: no other repair and maintenance program offers such powerful PC analysis technology (Active Intelligence - patent pending!). This new exclusive feature analyzes the programs, processes and services of Windows from startup to shutdown of your PC and while you work. Disable the processes that use too many system resources without interfering with your work. Repair, speed up and protect your PC automatically! One-click maintenance Easy-to-understand wizards help you repair, clean, optimize and protect your system. Speed up Windows Clean up your hard disk, optimize the file system and leave no loopholes for malware in Windows. Recover lost data and destroyed files Permanently destroy deleted photos and files, etc. Securely and permanently remove data worthy of protection. No more annoying system crashes By using tools to optimize your system, you prevent crashes and performance degradation of your computer. Faster Internet Speed up your navigation, download and browser! Eliminate problems with Windows Powerful diagnostic tools automatically detect and repair problems with Windows. Check the status of your PC Real-time system reports give you an immediate overview of the security and status of your system. Even more powerful! Repair broken shortcuts Better detection and optimized management of network shortcuts Speed up Windows Clean the space on your hard disk that is occupied by unnecessary data, repair disk problems and speed up the start of Windows. Registry repair speed quadrupled Defragment, repair, clean and optimize your Windows registry. Memory optimization Improve system performance by optimizing system memory usage with Windows. Even more powerful! Destruction of files This function now displays a progress bar. 999 files and all files from the recycle bin can be destroyed at once. Not an IT expert? No need to worry! Problems with parameters, hard disks and data fragmentation are normal for all computers and arise from daily use. With Fix-It's one-click optimization, repair and protection wizards and Active Intelligence technology , you can overcome all obstacles with ease and automatically ... without any special IT knowledge! New in version 14 NEW! PC Analyzer technology This exclusive new feature analyzes the services, processes and programs of Windows - from system startup to usage and shutdown - to identify the causes of performance issues. Comprehensive analysis of the services, processes and programs of Windows Easy to understand graph with reporting information Real-time performance alerts when PC performance decreases Deactivation of processes that tie up too many system resources without affecting work NEW! 400% faster registry repair RegistryFixer has been redesigned to fix registry issues 400% faster. The optimal performance of Windows is guaranteed. Checks more than 11 different areas of the registry from Windows Detailed explanations and understandable information Complete repair or custom selection of registry problems to be fixed Different modes - "Normal" and "Advanced" - according to computer expertise NEW! Program optimization accelerates and optimizes your favorite and most frequently used programs and games. Accelerated program startup and faster system response Detailed, easy-to-understand results for the elements to be optimized Complete repair or own selection of programs to be optimized Option to...
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Norton Small Business Premium
Norton Small Business Premium: Comprehensive protection for your business In today's digital world, protecting your business data is critical. Norton Small Business Premium offers a powerful security solution designed specifically for small businesses. Not only does it protect your Devices, but it also gives you the freedom to focus on growing your business without having to constantly worry about potential threats. In this article, you will learn how Norton Small Business Premium can help you protect and manage your business efficiently. Businesses today face a variety of challenges, especially when it comes to the security of their digital assets. Cyberattacks are on the rise, and even small businesses are not immune to the threats. According to studies, around 43% of cyberattacks target small businesses. The loss of customer data, financial information or other important information can be devastating. Here comes Norton Small Business Premium comes into play - a solution specifically designed to meet the needs of small businesses. Advantages of Norton Small Business Premium Ease of use: You don't need any IT knowledge to use Norton Small Business. The software is easy to install and use, so you can focus on your business. Reduce online risks: With powerful security features, you can empower your employees to work safely and securely remotely, even on mobile devices. Sustainable PC care: Norton Small Business helps keep your computers running efficiently with automated cleanup and optimization tools. Reliable IT support: Our English-speaking, expert IT support team provides you and your employees with 24/7 support via email, chat or phone. What does Norton Small Business Premium offer? Norton Small Business Premium comes with a wide range of features to ensure your business is optimally protected. Here are some of the standout features: Device Security Continuous, real-time antivirus protection helps keep your Devices safe from viruses and malware. An integrated firewall prevents cybercriminals from infiltrating your network. Private browser A private browser ensures that your employees enjoy more privacy in their daily online activities and are better protected against cyber threats. Software updater The Norton Small Business software updater keeps your applications up to date, reducing security vulnerabilities that could be exploited by cybercriminals. Utilities Ultimate Norton Utilities Ultimate cleans up junk files and removes unnecessary apps and data to keep your Windows PCs running smoothly. Password Manager Norton Small Business Password Manager provides a secure platform to create, store and manage passwords, credit card numbers and other important information. Dark Web Monitoring for 5 contacts With the Dark Web Monitoring feature, Norton Small Business monitors the dark web for your data and alerts you when information is found on your top five contacts. This allows you to react quickly and avoid potential damage. Around-the-clock business support Our 24/7 corporate support is always available to help you with technical questions or problems. Whether you need support by email, chat or phone, our experienced team is here to help. 500 GB cloud backup for PC Norton Small Business offers 500 GB of cloud storage to securely store important files and restore them when needed. This is an ideal solution to prevent data loss due to ransomware, theft or hardware failure. Secure VPN With Secure VPN, you can securely access online company applications and websites, both from home and on the move, with an encrypted connection that protects your data. Driver Updater The driver updater downloads the latest drivers for your Windows PCs to ensure they are up to date and secure. With a database of over 60 million malware-free drivers, it ensures that your Devices is always up to date. Why buy Norton Small Business Premium? Buying Norton Small Business Premium not only gives you comprehensive protection for your business, but also peace of mind that your data and Devices are in good hands. Here are some reasons why you should consider buying Norton Small Business Premium: Reliable protection: Trust that your data is protected with Norton's advanced security features. Cost-effectiveness: Norton offers excellent value for money, tailored specifically for small businesses. Scalability: Whether you have a small team or your business is growing, Norton Small Business can be customized to meet your needs. In today's digital world, it's more important than ever to protect your business from cyberthreats. Norton Small Business Premium offers a comprehensive solution designed specifically for small businesses. With its user-friendly interface and powerful security features, you can be sure that your data and Devices are well protected. Don't hesitate to invest in protecting your business - buy Norton Small Business Premium to ensure the ...
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Avanquest Fix-It Utilities 14 Platinum
Fix-It Utilities 14 Platinum Are you annoyed by freezing programs, system crashes, error messages and the like? And are you tired of your computer getting slower and slower? Then it's time to take control with Fix-It UtilitiesTM 14 Platinum ! Complete wizards let you run comprehensive diagnostic tests and fix PC problems in a snap, so your computer runs like it's new every time. Even if you're not a PC expert - no problem! Incorrect settings, data garbage and fragmentation are the cause of most PC problems and arise from everyday use. With the complete wizards and Active Intelligence technology of Fix-It UtilitiesTM 14 Platinum you will fix all problems automatically yourself. Expert knowledge is not required! What's New NEW! PC Analyzer Technology This exclusive new feature analyzes Windows services, processes and programs - from system startup to usage to shutdown - to determine the root cause of performance issues. Comprehensive analysis of Windows services, processes and programs Easy-to-understand graphics with report information Real-time high performance alerts when PC performance decreases Deactivation of processes that tie up too many system resources, without affecting work NEW! 400% faster registry repair RegistryFixer has been redesigned to fix registry problems 400% faster. Optimal Windows performance is guaranteed. Checks more than 11 different areas of the Windows registry Detailed explanations and easy-to-understand information Complete repair or your own selection of registry problems to fix Different modes - "Normal" and "Advanced" - according to computer skills NEW! Program optimization speeds up and optimizes your favorite and most frequently used programs and games. Accelerated program startup and faster system response Detailed, easy-to-understand results for the items to be optimized Complete repair or own selection of programs to be optimized Optional optimization of programs, program data, Windows system files or all elements NEW! WindowsOptimizer changes the effect and behavior of hundreds of different settings in Windows to achieve lower system resource usage and optimal performance. Customization of 13 different categories of settings in Windows Easily enable/disable services with corresponding controls Start menu, Windows appearance and effects, Windows Update, system paths Context menu, Administrative Tools, Desktop, Taskbar, Windows Explorer and more NEW! Extensively redesigned user interface Fix-It has been redesigned from the ground up to be easier and more intuitive to use than ever before. Groundbreaking new tools Easy-to-understand descriptions and explanations Revised tool categories Innovative workflow with detailed reports NEW! Antivirus and anti-spyware engine Increased PC protection against the most harmful external threats. The program is smaller, faster, lighter and provides unnoticeable protection. 64-bit rootkit detection and support Automatic scanning of removable drives Extension scanning in Firefox NEW! Fixes invalid shortcuts detects and repairs invalid network shortcuts better than ever before. NEW! File Shredder now includes a history viewer, allows shredding 999 files at once, and finally destroys all items in the Recycle Bin. NEW! System Dashboard Overview of important system information, hard disk space, available memory, battery charge and processes running on the PC in one central location. System information documents: the operating system, default web browser, IP address, power settings, and battery health. Find out about the used and free space on the hard drive, the memory usage and the defragmentation level of the hard drive. Track which programs and processes are started with Windows and used when the PC is in use. NEW! Data recovery Easily recover deleted files and data from hard drives, USB drives, flash drives and memory cards. NEW! Free up hard disk space Are you running out of hard drive space? Are your files scattered all over your hard drive? No problem! With Free Disk Space, you can find out where large, duplicate, junk and Internet files are stored on your computer. Get a visual overview of your hard drive's occupancy and identify the largest and duplicate files with a list. Clear the browser and download history, cache from browsing the Internet and delete the Internet cookies. Find and remove unneeded system and other data junk. NEW! Compatibility with Windows 8 Fix-It is now fully compatible with Microsoft Windows 8, run Fix-It and enjoy the comprehensive protection and optimized system. Features Fix-It UtilitiesTM 14 Platinum is the ideal solution for computer repair and maintenance in one program. With Fix-It Professional, you check your PC with a single click using complete diagnostic tests. Your computer will remain as powerful as the first day! Why is Fix-It UtilitiesTM 14 Platinum so unparalleled? The answer is simple: no other repair and maintenance prog...
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IObit Software Updater Pro
Iobit Software Updater Pro: Keep your software up to date Are you tired of manually checking for and installing updates for your software? Want to make sure your programs are always up to date for optimal performance and security? With Iobit Software Updater Pro you can do it easily. In this article you will learn more about the benefits of Iobit Software Updater Pro and why it is an indispensable tool for every computer user. What is Iobit Software Updater Pro? Iobit Software Updater Pro is a powerful software designed to simplify the process of software updating. With this tool you can automatically check for updates for your installed programs and update them with just one click. Software Updater Pro offers the following features: Automatic detection of outdated software versions Quick access to the latest updates User-friendly interface Centralized update management And much more! Why should you buy Iobit Software Updater Pro? Iobit Software Updater Pro is an indispensable tool for any computer user who is looking for an easy and efficient way to keep their software up to date. Here are some reasons why you should buy Iobit Software Updater Pro: Time saving: with Iobit Software Updater Pro you don't have to manually check for updates. The tool does this task for you automatically and ensures that you always have the latest versions of your programs. Optimal performance: Regular software updates fix bugs, close security gaps and add new features. With Software Updater Pro you can ensure that your programs always work optimally and that you benefit from the latest improvements. Ease of use: Software Updater Pro's user-friendly interface makes it easy for even the least technical users to use the tool and update their software. Schedule updates: You can set a schedule for Software Updater Pro to check for updates and install them automatically. This gives you full control over the update process and lets you customize it to your needs. Centralized update management: With Software Updater Pro you have a single point of contact for managing all software updates. You can check the update status of your programs and install needed updates with just one click. Iobit Software Updater Pro is an indispensable tool for any computer user who wants to easily keep their software up-to-date. With its automatic detection of outdated software versions and user-friendly interface, Software Updater Pro offers an efficient solution for update management. Make sure your programs always get the latest features, bug fixes and security enhancements by purchasing Iobit Software Updater Pro. This way you can save time, optimize your system's performance and make sure your software is always up to date! System requirements To get the most out of Iobit Software Updater Pro, the following system requirements must be met: Windows operating system: Windows 10/8.1/8/7/Vista/XP Processor: 1 GHz or faster RAM: 512 MB or more Hard disk space: 100 MB or more Internet connection for updates
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Aiseesoft BD Software Toolkit
BD Software Toolkit The best software package for Blu-ray fans to play Blu-ray Disc, create Blu-ray/DVD, convert and record video files. Aiseesoft BD Software Toolkit consists of five products Blu-ray Player, Blu-ray Creator, Burnova, Video Converter Ultimate, Screen Recorder. With this software package you can easily convert and record videos and then burn them to Blu-ray, or play Blu-ray on your PC. Play and create Blu-ray Play Blu-ray disc/folder/ISO file on PC smoothly, burn video files to Blu-ray Burn video to a DVD disc Burn video to DVD with high quality, create DVD ISO file from video. Convert and edit video Quickly convert video and audio files, edit and trim video. Play Blu-ray Disc With the Blu-ray player you can easily play Blu-ray disc, Blu-ray folder and Blu-ray ISO image on your computer. The software also supports playback of 4K/1080p videos such as MP4, AVI, TS, MTS, M2TS. With higher picture and sound quality, you can get the best enjoyment of Blu-ray movies. An Internet connection is required for Blu-ray playback. Create stunning Blu-ray Disc from video Blu-ray Creator allows you to create Blu-ray discs from your own video files. To better keep the big videos, you can convert and burn the videos to Blu-ray Disc, or convert them to a Blu-ray folder or ISO file for later use. The program supports BD-25 and BD-50, which allows you to burn any video format to Blu-ray including TS, M2TS, TP, TRP, MPG, MPEG, M4V, MP4, VOB, WMV, MXF, etc. Create Video DVD The toolkit also includes a DVD creator, Burnova, and can burn videos to DVD with high quality. Whether you've recorded video with your camcorder or smartphone, or want to burn online video to DVD, you can use this software to create a video DVD. Burnova offers you many nice templates for the DVD menu, and the background music and picture can be changed. So you can create your own DVD and keep your beautiful memories. Convert and edit video With the help of Video Converter Ultimate, you can easily convert video and audio files to all popular formats such as MP4, MOV, MKV, WMV, AVI, M4V, MP3, WAV, WMA. The software also allows you to adjust video effects. You can cut and edit your videos according to your wishes. Record video and audio The software package also includes a Screen Recorder, which allows you to record video and audio on your computer. No matter if you want to record online videos and music or if you want to record the gameplay, webinar, video calls, you can use this software. Then you can burn the recorded videos to DVD/Blu-ray or watch them on your smartphone. Preview/Snapshot While editing the video, you can preview the effects and take a snapshot. High speed With the handheld acceleration technology, the toolkit offers you high speed conversion. Video/Audio Editing When creating a Blu-ray or DVD, you can edit video, add audio track and subtitles. Profile Settings When converting videos, you can set the encoder, frame rate, bit rate, resolution, etc. according to your needs. Numerous formats supported Blu-ray Toolkit supports various video and audio formats when creating Blu-ray/DVD and converting videos. Easy screen capture With the Screen Recorder you can easily record everything on the screen and save it in high quality. Screenshot Aiseesoft BD Software Toolkit for Mac All-in-One Blu-ray software package under macOS meets all your video/DVD/iPhone needs. ✔ Video in popular 2D/3D formats on Mac konvertieren✔ DVD with video on Mac erstellen✔ iPhone files on Mac kopieren✔ Import video, audio, photo from Mac to iPhone Convert video to 3D video files The Mac Blu-ray software package allows users to convert general 2D videos to 3D modes including Anaglyph 3D, Side by Side (Half Width) 3D, Side by Side (Full) 3D, Top and Bottom (Half Width) 3D and Top and Bottom (Full) 3D. You can create 3D videos from 2D files on Mac and then upload 3D video to YouTube. And you can also convert 2D videos into 3D video files for HTC EVO 3D and other 3D smartphones, 3D tablets or 3D TV. Play Blu-ray Disc on Mac With Mac Blu-ray Player software, you can enjoy virtually any Blu-ray disc released in different regions, Blu-ray folders backed up on a Mac, or ISO files with HD surround sound on a Mac. And this software plays popular SD or HD video on Mac. The Blu-ray Player for Mac can also play any 1080p HD video with excellent video quality. DTS-HD Master Audio or Dolby TrueHD from Blu-ray Disc guarantees perfect sound quality. Burn video files on DVD to Mac You can also create your own DVD disc on Mac using the video you want to make, to store something valuable or to give DIY DVD discs as gifts. You can create DVDs with AVI, VOB, WMV, MP4 and even Flash Video (FLV) or convert popular video to DVD Folder/ISO files. Before creating, you can define DVD menu template, frame, text, button, add audio track/subtitles and even edit background music, add opening movie. Share files between iPhone and Mac The Mac Blu...
Price: 67.02 £ | Shipping*: 0.00 £ -
Aiseesoft BD Software Toolkit
BD Software Toolkit The best software package for Blu-ray fans to play Blu-ray Disc, create Blu-ray/DVD, convert and record video files. Aiseesoft BD Software Toolkit consists of five products Blu-ray Player, Blu-ray Creator, Burnova, Video Converter Ultimate, Screen Recorder. With this software package you can easily convert and record videos and then burn them to Blu-ray, or play Blu-ray on your PC. Play and create Blu-ray Play Blu-ray disc/folder/ISO file on PC smoothly, burn video files to Blu-ray Burn video to a DVD disc Burn video to DVD with high quality, create DVD ISO file from video. Convert and edit video Quickly convert video and audio files, edit and trim video. Play Blu-ray Disc With the Blu-ray player you can easily play Blu-ray disc, Blu-ray folder and Blu-ray ISO image on your computer. The software also supports playback of 4K/1080p videos such as MP4, AVI, TS, MTS, M2TS. With higher picture and sound quality, you can get the best enjoyment of Blu-ray movies. An Internet connection is required for Blu-ray playback. Create stunning Blu-ray Disc from video Blu-ray Creator allows you to create Blu-ray discs from your own video files. To better keep the big videos, you can convert and burn the videos to Blu-ray Disc, or convert them to a Blu-ray folder or ISO file for later use. The program supports BD-25 and BD-50, which allows you to burn any video format to Blu-ray including TS, M2TS, TP, TRP, MPG, MPEG, M4V, MP4, VOB, WMV, MXF, etc. Create Video DVD The toolkit also includes a DVD creator, Burnova, and can burn videos to DVD with high quality. Whether you've recorded video with your camcorder or smartphone, or want to burn online video to DVD, you can use this software to create a video DVD. Burnova offers you many nice templates for the DVD menu, and the background music and picture can be changed. So you can create your own DVD and keep your beautiful memories. Convert and edit video With the help of Video Converter Ultimate, you can easily convert video and audio files to all popular formats such as MP4, MOV, MKV, WMV, AVI, M4V, MP3, WAV, WMA. The software also allows you to adjust video effects. You can cut and edit your videos according to your wishes. Record video and audio The software package also includes a Screen Recorder, which allows you to record video and audio on your computer. No matter if you want to record online videos and music or if you want to record the gameplay, webinar, video calls, you can use this software. Then you can burn the recorded videos to DVD/Blu-ray or watch them on your smartphone. Preview/Snapshot While editing the video, you can preview the effects and take a snapshot. High speed With the handheld acceleration technology, the toolkit offers you high speed conversion. Video/Audio Editing When creating a Blu-ray or DVD, you can edit video, add audio track and subtitles. Profile Settings When converting videos, you can set the encoder, frame rate, bit rate, resolution, etc. according to your needs. Numerous formats supported Blu-ray Toolkit supports various video and audio formats when creating Blu-ray/DVD and converting videos. Easy screen capture With the Screen Recorder you can easily record everything on the screen and save it in high quality. Screenshot Aiseesoft BD Software Toolkit for Mac All-in-One Blu-ray software package under macOS meets all your video/DVD/iPhone needs. ✔ Video in popular 2D/3D formats on Mac konvertieren✔ DVD with video on Mac erstellen✔ iPhone files on Mac kopieren✔ Import video, audio, photo from Mac to iPhone Convert video to 3D video files The Mac Blu-ray software package allows users to convert general 2D videos to 3D modes including Anaglyph 3D, Side by Side (Half Width) 3D, Side by Side (Full) 3D, Top and Bottom (Half Width) 3D and Top and Bottom (Full) 3D. You can create 3D videos from 2D files on Mac and then upload 3D video to YouTube. And you can also convert 2D videos into 3D video files for HTC EVO 3D and other 3D smartphones, 3D tablets or 3D TV. Play Blu-ray Disc on Mac With Mac Blu-ray Player software, you can enjoy virtually any Blu-ray disc released in different regions, Blu-ray folders backed up on a Mac, or ISO files with HD surround sound on a Mac. And this software plays popular SD or HD video on Mac. The Blu-ray Player for Mac can also play any 1080p HD video with excellent video quality. DTS-HD Master Audio or Dolby TrueHD from Blu-ray Disc guarantees perfect sound quality. Burn video files on DVD to Mac You can also create your own DVD disc on Mac using the video you want to make, to store something valuable or to give DIY DVD discs as gifts. You can create DVDs with AVI, VOB, WMV, MP4 and even Flash Video (FLV) or convert popular video to DVD Folder/ISO files. Before creating, you can define DVD menu template, frame, text, button, add audio track/subtitles and even edit background music, add opening movie. Share files between iPhone and Mac The Mac Blu...
Price: 67.02 £ | Shipping*: 0.00 £ -
Dynamics 365 Customer Service Enterprise (NCE)
Dynamics 365 Customer Service Enterprise (NCE): Optimize your customer service In today's business world, efficient and responsive customer service is critical to success. Dynamics 365 Customer Service Enterprise (NCE) provides companies with a powerful platform to take customer service to the next level. This comprehensive solution uses AI-powered tools and integrated features to transform your service processes, increase employee productivity and maximize customer satisfaction. Advantages of Dynamics 365 Customer Service Enterprise (NCE) Efficient problem resolution: Use Copilot in Dynamics 365 to quickly diagnose and resolve issues and create customized responses for your customers. Optimized agent support: Improve your agents' workflows with features such as viewpoint analysis, automatic translations and AI-powered knowledge articles. Increased first call resolution rate: Increase the number of successfully resolved queries on first contact with AI-based routing that routes queries to the most appropriate agent. Integration and collaboration: Connect experts who have solved similar cases and enable efficient collaboration via Microsoft Teams. Self-service options for your customers Real-time issue resolution: Deploy AI-driven, conversational bots to resolve customer issues in real time. Automated interactions: Accelerate problem resolution with human-like, generative AI-powered voice responses. Increased productivity: Automate routine tasks and complex transactions to reduce your agents' workload. Community portals: Promote knowledge sharing and collaboration through personalized portals for customers and employees. Optimization of service processes Omnichannel Insights: Access a centralized dashboard that brings together AI-driven analytics and KPIs for all channels. Trend and performance analysis: Recognize new trends and identify opportunities for improvement in support processes and interactions Automation of processes: Replace manual workflows with more than 1,000 pre-built flows and custom data connectors. Predictive planning: Use forecasting reports to plan staffing needs based on seasonality and call volumes. Cost efficiency: Reduce operating costs by leveraging existing features and integrating with other business applications. Reach customers via preferred channels Scalable phone systems: Quickly set up phone systems on a Microsoft-managed platform that enables reliable customer support. Multi-channel support: Provide fast service via email, SMS, social networks or virtual assistants - wherever your customers are. Real-time translation: Communicate effectively in your customers' language thanks to integrated real-time translations. Emotion recognition and routing: Route customer inquiries to the right agent based on their emotions and needs. Comparison table Features Dynamics 365 Customer Service Dynamics 365 Customer Service Enterprise Dynamics 365 Customer Service Premium Case management ✔️ ✔️ ✔️ Knowledge management (including knowledge creation) ✔️ ✔️ ✔️ Microsoft 365 interoperability ✔️ ✔️ ✔️ Unlimited number of named users ✔️ ✔️ ✔️ Leads (creation only) ✔️ ✔️ ✔️ Microsoft Power BI ✔️ ✔️ ✔️ Microsoft Teams integration ✔️ ✔️ Copilot in Dynamics 365 Customer Service ✔️ ✔️ Embedded intelligence ✔️ ✔️ Multi-session support ✔️ ✔️ Unified routing ✔️ ✔️ Analysis and KPI reports ✔️ ✔️ Forecasting and scheduling ✔️ ✔️ Portals ✔️ ✔️ Custom applications (Microsoft Power Apps) ✔️ ✔️ Workflow automation (Microsoft Power Automate) ✔️ ✔️ Dynamics 365 Contact Center ✔️ Self-service chatbots and IVR ✔️ Live and persistent chat via messaging and social channels ✔️ Voice channel with inbound routing, call summarization and outbound calls ✔️
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Dynamics 365 Customer Service Professional (NCE)
Dynamics 365 Customer Service Professional (NCE) (CFQ7TTC0LFNK:0001)
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Similar search terms for Customer:
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Is it a business customer or a private customer?
To determine if a customer is a business customer or a private customer, you can look at the type of products or services they are purchasing. Business customers typically buy in bulk or require specialized products for their operations, while private customers usually make smaller, individual purchases for personal use. Additionally, business customers may provide a company name or tax ID number when making a purchase, whereas private customers typically use their personal information.
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What is Apple's customer support, not the customer service?
Apple's customer support refers to the assistance and resources provided to customers after they have purchased a product, such as troubleshooting, technical support, and warranty services. This can include online support through the Apple website, phone support, and in-person support at Apple stores. Customer support is focused on helping customers resolve issues with their products and ensuring they have a positive experience with their Apple devices.
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Are there differences between customer service and factory customer service?
Yes, there are differences between customer service and factory customer service. Customer service typically refers to the support and assistance provided to customers before, during, and after a purchase, while factory customer service specifically focuses on addressing issues related to the manufacturing and production of products. Factory customer service may involve handling inquiries about product specifications, quality control, and production timelines, whereas general customer service may involve addressing a wider range of issues such as billing, returns, and general product information. Additionally, factory customer service may require specialized knowledge about the manufacturing process and technical aspects of the products being produced.
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Is customer service reliable?
Customer service reliability can vary depending on the company or organization. Some businesses prioritize excellent customer service and have reliable systems in place to address customer needs promptly and effectively. However, other companies may struggle with providing consistent and reliable customer service due to factors such as understaffing, lack of training, or inefficient processes. It is important for customers to research and read reviews to gauge the reliability of customer service before engaging with a company.
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Is HP customer-friendly?
HP is generally considered to be customer-friendly, as they offer a variety of support options including phone, email, and live chat support. They also have a comprehensive online support portal with troubleshooting guides and driver downloads. Additionally, HP has a customer satisfaction survey program to gather feedback and improve their customer service. Overall, HP strives to provide a positive customer experience through their support channels and resources.
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Is the customer dishonest?
I cannot determine if the customer is dishonest without more information or evidence. It is important to approach each situation with an open mind and gather all relevant facts before making a judgment. If there are concerns about the customer's honesty, it may be helpful to gather more information and communicate openly with the customer to address any issues.
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What is the purpose of customer questions and customer answers on Amazon?
The purpose of customer questions and customer answers on Amazon is to provide potential buyers with additional information about a product that may not be covered in the product description. Customers can ask specific questions about features, specifications, or any concerns they may have, and other customers who have purchased the product can provide answers based on their experience. This helps create a more informed shopping experience for customers and can help them make better purchasing decisions.
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What is the difference on Amazon between customer rating and customer review?
Customer rating on Amazon is a numerical score given by customers based on their overall satisfaction with the product, usually ranging from 1 to 5 stars. On the other hand, customer reviews are written comments or feedback provided by customers detailing their personal experiences with the product. While customer ratings provide a quick snapshot of customer satisfaction, customer reviews offer more detailed insights and explanations about the product's performance, quality, and features.
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What is the difference at Amazon between customer rating and customer review?
Customer rating at Amazon refers to the numerical score given by customers based on their overall satisfaction with a product, usually ranging from 1 to 5 stars. On the other hand, customer reviews are written comments or feedback provided by customers detailing their experiences with the product. While customer ratings provide a quick snapshot of customer satisfaction, customer reviews offer more detailed insights and explanations behind the rating, helping other shoppers make informed decisions.
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Why is the customer last name not suitable as a primary key for the attributes customer last name, customer first name, and customer ID number in the following example?
The customer last name is not suitable as a primary key for the attributes customer last name, customer first name, and customer ID number because it is not unique. There can be multiple customers with the same last name, and using it as a primary key could lead to data duplication and inconsistency. A primary key should be unique for each record in the table, and the customer last name does not fulfill this requirement. Instead, a unique identifier such as customer ID number should be used as the primary key to ensure data integrity and avoid duplication.
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How does the change of rate from existing customer to new customer occur?
The change of rate from existing customer to new customer can occur through a variety of methods. For example, a company may offer promotional rates or discounts to attract new customers, while existing customers may be subject to regular pricing. Additionally, existing customers may have the opportunity to negotiate a new rate or package with the company, especially if they are considering switching to a different provider. Ultimately, the change of rate from existing customer to new customer is often influenced by the company's marketing strategies, customer retention efforts, and individual negotiations.
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Why is the customer panicking because customer satisfaction is everything for the boss?
The customer is panicking because they know that customer satisfaction is the top priority for the boss. They understand that if they are not satisfied with the product or service, it could have serious consequences for the business. The customer knows that the boss values their feedback and opinion, and they are worried that their dissatisfaction could lead to negative repercussions for the company. Therefore, they are feeling the pressure to ensure that their concerns are addressed and resolved in order to maintain the boss's focus on customer satisfaction.
* All prices are inclusive of VAT and, if applicable, plus shipping costs. The offer information is based on the details provided by the respective shop and is updated through automated processes. Real-time updates do not occur, so deviations can occur in individual cases.